Highlights

IT Skill of the Week: JavaScript

Kelly O'Hara · Dec. 18, 2014

Websites have come a long way since the dawn of the Internet. Static pages have become dynamic and interactive, which can be largely attributed to JavaScript. JavaScript (not to be confused with Java) was created in 1995 and is an easy-to-learn, widely popular programming language.

How To Provide Customer Service in Age of Technology

Shannon Sweeny · Dec. 12, 2014

As a customer service professional, you can shine by creating a need for yourself in your customer’s shopping experience and by being much more than a computer screen. Here are steps that will help you reach your retail customer when their head isn’t buried in their phone.

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